DEIB (Diversity, Equity, Inclusion, Belonging)
JTB Group
champions DEIB.(Diversity, Equity, Inclusion, Belonging)


At JTB Group,
we have been pioneering Ways for a New Era
by bringing people, places,
and possibilities together.
To pioneer the New Era,
we firmly believe that
it is essential to embrace diversity
from external aspects such as age,
gender, and race,
to internal aspects such as religion,
education, and lifestyle,
with no prejudice and discrimination.
While we are committed to embracing diversity,
the challenge still remains.
Unknowingly,
we have often relied on high-context communication
where one's age or career influences
the weight of their words.
Recognizing this challenge,
we feel a strong need to evolve.
By celebrating all forms of individuality,
we will build a world where diversity is the norm.
And by making the best of diverse individuality,
we will propel ourselves towards our new values.
We champion DEIB (Diversity, Equity, Inclusion, Belonging).
We honor the experience and perspectives of every member.
Together,
we create an environment where individuals can thrive.
As a team, we challenge and empower each other
and we continue to pioneer the New Era.
JTB Group
DEIB Statement
Treasure the Difference,
Bring the World Together.
JTB Group honors a diverse range of talents,
creating an organization
where each individual can
thrive authentically.
By embracing the differences
in regions,
cultures, people, and identities across the world,
we transform these differences
into values such as insights,
new experiences, and innovation,
bringing the world together.
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Diversity
We embrace all forms of diversity,
including age, gender, race,
experience, and culture. We define diversity as values
that widen our perspective
and foster innovation. -
Equity
We create an environment
where each individual can thrive
regardless of who they are.
We ensure that information and
opportunities are not equally,
but equitably accessible. By ensuring the right opportunities
for each individual, we build a platform
where everyone can thrive. -
Inclusion
We foster a connection
where everyone can be themselves
through their unique opinions,
experiences, and strengths. By unlocking each other's potentials,
we achieve goals that could not have
been done individually. -
Belonging
We build an environment
where every individual can show
our authentic selves. As a team filled with
fulfillment, pride, and ambition,
we challenge each other to create
new and unprecedented values.
Promoting DEIB
5 Priorities
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Cultivating an
organizational culture
that harnesses
diversity as a strengthCultivating an
organizational culture
that harnesses
diversity as a strength- Organizational development program based on 'JTB Employee Survey'
- Smiles-in-Action as a vehicle for open workforce communication and Smiles-in-Action Bulletin Board for knowledge sharing
- Various initiatives aimed at enhancing internal branding and employee engagement
- Organizational development program based on 'JTB Employee Survey'
- Smiles-in-Action as a vehicle for open workforce communication and Smiles-in-Action Bulletin Board for knowledge sharing
- Various initiatives aimed at enhancing internal branding and employee engagement
In Data
Employee Engagement Rate
- FY2023
- 76.0%
- Goal of FY2025
- 80.0%
-
Promoting the
'JTB Group Work Style'Promoting the
'JTB Group Work Style'- Working environment enhancement for 'job satisfaction' and 'great place to work'
- Accommodating diverse work styles, such as 'Relocation-Free Transfers' and 'ShorterWork Week'
- Insisting a better understanding of the system and introducing case studies through company newsletter 'J's Magazine' and various workshops
- Working environment enhancement for 'job satisfaction' and 'great place to work'
- Accommodating diverse work styles, such as 'Relocation-Free Transfers' and 'ShorterWork Week'
- Insisting a better understanding of the system and introducing case studies through company newsletter 'J's Magazine' and various workshops
In Data
Employee Engagement Rate
- FY2023
- 76.0%
- Goal of FY2025
- 86.0%
In Data
Realization of Flexible Work styles
- FY2023
- 59.8%
- Goal of FY2025
- 70.0%
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Self-directed career development
Self-directed career development
- In-house career coaching 'JTB Self Career Dock'
- Career events & workshops
- In-house career support by 'JTB Career Site'
- Various systems including the 'Common Human Resource Exchange System' aimed at proactive career development
- In-house career coaching 'JTB Self Career Dock'
- Career events & workshops
- In-house career support by 'JTB Career Site'
- Various systems including the 'Common Human Resource Exchange System' aimed at proactive career development
In Data
Common Human Resource Exchange System
- FY2023
- 250 Employees
- Goal of FY2023
- 308 Employees
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Supporting Employees with Disabilities
Supporting Employees with Disabilities
- Programs and workshops including 'Disabilities Summit' for better understanding of disabilities
- Specialized in-group consulting support to facilitate hiring and retention of individuals with disabilities
- Building an inclusive society through sponsorship activities
- Ensuring information accessibility with tools
- Programs and workshops including 'Disabilities Summit' for better understanding of disabilities
- Specialized in-group consulting support to facilitate hiring and retention of individuals with disabilities
- Building an inclusive society through sponsorship activities
- Ensuring information accessibility with tools
In Data
Persons with a Disability
- Jun. 2023
- 2.58%
- Jun. 2024
- 2.55%
-
Gender Equality
Gender Equality
- "Plus Forum" aimed to eliminate unconscious bias and incorporating positive elements into oneself
- System and workshops to support employees navigate life events
- Training aimed to deepen understanding of DEIB with the perspective of gender unconscious bias
- "Plus Forum" aimed to eliminate unconscious bias and incorporating positive elements into oneself
- System and workshops to support employees navigate life events
- Training aimed to deepen understanding of DEIB with the perspective of gender unconscious bias
In Data
Leadership roles filled by women
- FY2023
- 38.1%
- Goal of FY2025
- 41.0%
Gender Pay Gap
- All Employees
- 61.1%
- Full-time Employees
- 62.2%
- Part-time Employees
- 79.9%
We apply the equal payment standards regardless of gender. Gender pay gap have been narrowing since last year, but disparities have arisen due to the fact that approximately 90.0% of women make some form of work arrangements* as well as the low representation of women in leadership roles (38.1%) compared to their overall presence in the workforce (60.0%).
We are committed to creating an environment in which women can play an active role and continue to work for a long time, while maintaining diversity in work styles in response to changes in women's lifestyles. In addition, in order to achieve a 40% ratio of women in management positions by the end of FY2024, we will promote initiatives to support career independence that enables women to play multiple roles.
We actively support opportunities for women employees to thrive and acquire management skills, striving to build a work environment that embraces diversity.
*The term "work arrangement" here refers to the system that allows employees to flexibly choose where they work from and what they are responsible for based on their personal values and living circumstances.
(Note: The figures disclosed are as of FY2023 from JTB Co., Ltd.)Parental Leave Rate
- Female
- 100%
- Male
- 76.4%(Average days 10.9)
We aim to be a company where women can give childbirth without having to worry about her job, and both men and women can take parental leave and actively engage in childcare and household responsibilities; a company where all employees have a feeling of 'job satisfaction' and 'great place to work' and can strive for long period of time at JTB. Furthermore, within JTB Group's DEIB (Diversity, Equity, Inclusion, Belonging) initiatives, we are working to foster a deep understanding of and encourage the utilization of these parental leave-related programs, by promoting gender equality actions and introducing employees who have already utilized paternal leave system.
(Note: The figures mentioned are as of FY2023 from JTB Co., Ltd.)
Achievement
Description of Initiatives
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Organizational DevelopmentSmiles-in-Action Program and Organizational Development Program fuel the creation of new value
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DIVERSITYWORK STYLECAREERDISABILITYGENDER
2024.04.01
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Work StylesPromoting employee wellbeing and performance through flexible, self-directed working styles
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DIVERSITYWORK STYLE
2024.04.01
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Career Development SupportRobust support for self-directed employee career development
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DIVERSITYCAREER
2024.04.01
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Employment and Supports for Individuals with DisabilitiesCreating an inclusive workplace environment that empowers colleagues with disabilities to achieve their highest potential
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DIVERSITYWORK STYLECAREERDISABILITY
2024.04.01
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Gender EqualityPromoting gender equality empowers our colleagues to define how they wish to live and work
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DIVERSITYWORK STYLECAREERGENDER
2024.04.01
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LGBTQ+Ensuring every one of our diverse human resources can shine
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DIVERSITY
2024.06.20
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Interviews
Colleague Spotlight
Awards
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Kurumin-Certified Business
JTB Corp., JTB Publishing, Inc., JTB Communication Design, Inc., and I&J Digital Innovation (formerly known as JTB System Solution) have all been certified by the Minister of Health, Labour and Welfare as "Child-care Support Company".
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Eruboshi Certification
Seven JTB Group companies have earned Eruboshi certification for their efforts to promote the professional advancement of women.
【Level 2 Certification】
JTB Global Marketing & Travel Inc. / JTB Trading, Inc.
【Level 3 Certification】
JTB Corp. / Japan Tourism Research & Consulting Co. / OKINAWA JTB Corp. / JTB Publishing, Inc. / JTB Communication Design, Inc. -
Diversity Management Selection 100
JTB was ranked among the 'Diversity Management Selection 100' companies in 2015 by Japan's Ministry of Economy, Trade and Industry.
JTB Global Marketing & Travel was certified under the new standards in 2020. -
PRIDE Index 2024
The Highest Rating of "Gold"JTB Receives the Highest Rating of "Gold" in the "PRIDE Index" That Evaluates Corporate LGBTQ+ Inclusiveness Efforts by the voluntary organization "work with Pride".
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Good Career Company Award 2020 Grand Prize (Minister of Health, Labor and Welfare Award)
In recognition of its culture reform and human resource development initiatives aimed at fostering autonomous and creative human resources, JTB received the Grand Prize (Minister of Health, Labor and Welfare Award) of the Good Career Company Award 2020 from the Ministry of Health, Labor and Welfare.