DEIB

JTB Group
champions DEIB.（Diversity, Equity, Inclusion, Belonging）

At JTB Group,
we have been pioneering Ways for a New Era
by bringing people, places,
and possibilities together. To pioneer the New Era,
we firmly believe that
it is essential to embrace diversity
from external aspects such as age,
gender, and race,
to internal aspects such as religion,
education, and lifestyle,
with no prejudice and discrimination. While we are committed to embracing diversity,
the challenge still remains.
Unknowingly,
we have often relied on high-context communication
where one's age or career influences
the weight of their words. Recognizing this challenge,
we feel a strong need to evolve. By celebrating all forms of individuality,
we will build a world where diversity is the norm.
And by making the best of diverse individuality,
we will propel ourselves towards our new values. We champion DEIB (Diversity, Equity, Inclusion, Belonging).
We honor the experience and perspectives of every member.
Together,
we create an environment where individuals can thrive.
As a team, we challenge and empower each other
and we continue to pioneer the New Era.

What is DEIB?

JTB Group
DEIB Statement

Treasure the Difference,
Bring the World Together.

JTB Group honors a diverse range of talents,
creating an organization
where each individual can
thrive authentically.
By embracing the differences
in regions,
cultures, people, and identities across the world,
we transform these differences
into values such as insights,
new experiences, and innovation,
bringing the world together.

Diversity

We embrace all forms of diversity,
including age, gender, race,
experience, and culture. We define diversity as values
that widen our perspective
and foster innovation.
Equity

We create an environment
where each individual can thrive
regardless of who they are.
We ensure that information and
opportunities are not equally,
but equitably accessible. By ensuring the right opportunities
for each individual, we build a platform
where everyone can thrive.
Inclusion

We foster a connection
where everyone can be themselves
through their unique opinions,
experiences, and strengths. By unlocking each other's potentials,
we achieve goals that could not have
been done individually.
Belonging

We build an environment
where every individual can show
our authentic selves. As a team filled with
fulfillment, pride, and ambition,
we challenge each other to create
new and unprecedented values.

Promoting DEIB

5 Priorities

Cultivating an
organizational culture
that harnesses
diversity as a strength
Cultivating an
organizational culture
that harnesses
diversity as a strength
- Organizational development program based on 'JTB Employee Survey'
- Smiles-in-Action as a vehicle for open workforce communication and Smiles-in-Action Bulletin Board for knowledge sharing
- Various initiatives aimed at enhancing internal branding and employee engagement
- Organizational development program based on 'JTB Employee Survey'
- Smiles-in-Action as a vehicle for open workforce communication and Smiles-in-Action Bulletin Board for knowledge sharing
- Various initiatives aimed at enhancing internal branding and employee engagement
In Data

Employee Engagement Rate

FY2022

73.3%

Goal of FY2024

80.0%
Promoting the
'JTB Group Work Style'
Promoting the
'JTB Group Work Style'
- Working environment enhancement for 'job satisfaction' and 'great place to work'
- Accommodating diverse work styles, such as 'Relocation-Free Transfers' and 'ShorterWork Week'
- Insisting a better understanding of the system and introducing case studies through company newsletter 'J's Magazine' and various workshops
- Working environment enhancement for 'job satisfaction' and 'great place to work'
- Accommodating diverse work styles, such as 'Relocation-Free Transfers' and 'ShorterWork Week'
- Insisting a better understanding of the system and introducing case studies through company newsletter 'J's Magazine' and various workshops
In Data

Employee Engagement Rate

FY2022

73.3%

Goal of FY2024

85.0%

In Data

Realization of Flexible Work styles

FY2022

58.4%

Goal of FY2024

70.0%
Self-directed career development
Self-directed career development
- In-house career coaching 'JTB Self Career Dock'
- Career events & workshops
- In-house career support by 'JTB Career Site'
- Various systems including the 'Common Human Resource Exchange System' aimed at proactive career development
- In-house career coaching 'JTB Self Career Dock'
- Career events & workshops
- In-house career support by 'JTB Career Site'
- Various systems including the 'Common Human Resource Exchange System' aimed at proactive career development
In Data

Common Human Resource Exchange System

FY2022

239 Employees

Goal of FY2023

250 Employees
Supporting Employees with Disabilities
Supporting Employees with Disabilities
- Programs and workshops including 'Disabilities Summit' for better understanding of disabilities
- Specialized in-group consulting support to facilitate hiring and retention of individuals with disabilities
- Building an inclusive society through sponsorship activities
- Ensuring information accessibility with tools
- Programs and workshops including 'Disabilities Summit' for better understanding of disabilities
- Specialized in-group consulting support to facilitate hiring and retention of individuals with disabilities
- Building an inclusive society through sponsorship activities
- Ensuring information accessibility with tools
In Data

Persons with a Disability

Jun. 2022

2.55%

Jun. 2023

2.58%
Gender Equality
Gender Equality
- "Plus Forum" aimed to eliminate unconscious bias and incorporating positive elements into oneself
- System and workshops to support employees navigate life events
- Training aimed to deepen understanding of DEIB with the perspective of gender unconscious bias
- "Plus Forum" aimed to eliminate unconscious bias and incorporating positive elements into oneself
- System and workshops to support employees navigate life events
- Training aimed to deepen understanding of DEIB with the perspective of gender unconscious bias
In Data

Leadership roles filled by women

Apr. 2023

37.6%

Goal of FY2024

40.0%

Gender Pay Gap

All Employees

59.7%

Full-time Employees

60.6%

Part-time Employees

76.0%

While we apply the equal payment standards regardless of gender, disparities have arisen due to the fact that approximately 90% of women make some form of work arrangements* as well as the low representation of women in leadership roles (37%) compared to their overall presence in the workforce (61%).
*The term "work arrangement" here refers to the system that allows employees to flexibly choose where they work from and what they are responsible for based on their personal values and living circumstances.
We are committed to creating an environment that enables women to work for long-term regardless of her lifestyle changes, while also developing career paths that allow them to work in multiple ways without limiting their responsibilities. We actively support opportunities for women employees to thrive and acquire management skills, striving to build a work environment that embraces diversity.
(Note: The figures disclosed are as of May 2023 from JTB Co., Ltd.)

Parental Leave Rate

Female

100%

Male

43.6%(Average days 17.7)

We aim to be a company where women can give childbirth without having to worry about her job, and both men and women can take parental leave and actively engage in childcare and household responsibilities; a company where all employees have a feeling of 'job satisfaction' and 'great place to work' and can strive for long period of time at JTB. Furthermore, within JTB Group's DEIB (Diversity, Equity, Inclusion, Belonging) initiatives, we are working to foster a deep understanding of and encourage the utilization of these parental leave-related programs, by promoting gender equality actions and introducing employees who have already utilized paternal leave system.
(Note: The figures mentioned are as of May 2023 from JTB Co., Ltd.)

Awards

Kurumin-Certified Business

JTB Corp., JTB Publishing, Inc., JTB Communication Design, Inc., and I&J Digital Innovation (formerly known as JTB System Solution) have all been certified by the Minister of Health, Labour and Welfare as "Child-care Support Company".
Eruboshi Certification

Seven JTB Group companies have earned Eruboshi certification for their efforts to promote the professional advancement of women.
【Level 2 Certification】
JTB Global Marketing & Travel Inc. / JTB Trading, Inc.
【Level 3 Certification】
JTB Corp. / Japan Tourism Research & Consulting Co. / JTB OKINAWA Corp. / JTB Publishing, Inc. / JTB Communication Design, Inc.
Diversity Management Selection 100

JTB was ranked among the 'Diversity Management Selection 100' companies in 2015 by Japan's Ministry of Economy, Trade and Industry.
JTB Global Marketing & Travel was certified under the new standards in 2020.