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Description of Initiatives Vol.03

2026.04.01

Career Development SupportRobust support for self-directed employee career development

DIVERSITYCAREER

At the JTB Group, we believe that in today's era of rapid change, "self-directed career development"--empowering our employees to take ownership of their own career development--is the driving force that will support sustainable growth for both the individual and the organization. This approach involves aligning three key elements: what employees aspire to do (Will), their strengths (Can), and the roles expected of them by the company and society (Must), to create a future career path that reflects their individuality. The JTB Group has positioned career development as a key management initiative from 2018, marking a significant shift from company-led career development to an employee-driven approach. These efforts were recognized with the Good Career Company Grand Prize in 2020.

One of JTB's flagship initiatives is the Career Design Counseling program, led by in-house career consultants with national certifications in career counseling. This program, which is available to all individuals working in the JTB Group, provides personalized support from consultants with a deep understanding of the Group's businesses and systems. The number of users has increased year by year, with approximately 500 employees receiving career counseling in FY2025.

In addition, the Group continues to enhance its career design training and e-learning programs tailored to employees at different life stages, providing opportunities for employees to learn proactively at any time and develop their own career vision.
Going forward, the JTB Group will continue working to foster a culture in which employees actively utilize "Self-Career Dock" (self-directed career development) opportunities to further their own careers, rather than passively waiting for direction from the company. We believe that when each employee has a clear career vision and is motivated to grow and take on new challenges, they can fully express their individuality, ultimately contributing to the JTB Group's goal of "bringing people, places and possibilities together ." Through these programs, we will continue helping our employees to make their career dreams a reality.