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Cookie Policy

JTB Corp.("we", "us", or "our") uses cookies on its website. This Cookie Policy explains the types of cookies used on our website, the information collected through them, the purposes for which they are used, and how they are managed.

This Cookie Policy includes information based on the General Data Protection Regulation (GDPR), the UK GDPR and the CCPA/CPRA, assuming access by individuals residing in the European Economic Area (EEA), the United Kingdom (UK) and California.

Please refer to our Privacy Policy for further information on how we obtain, store, and process your personal data.

"Cookie" refers to a small text file that is stored in a browser storage of your device (such as a computer or smartphone) when you visit a website. They are generally used for purposes including provision of website's functions, analyzing access status and other related information, improving the user experience, and delivering advertisements.

We use cookies for the following purposes:


・To enhance the convenience of the JTB group website and to improve its structure and displayed content.

・To provide online services and mobile applications, and to improve their convenience and quality.

・To plan and develop new services and applications for JTB Group companies.

・To conduct marketing activities, including providing information on various events and campaigns, and to deliver personalized advertisements.

(1) Categorization Based on Purposes

Cookies are used for various purposes. The following are the categorizations of Cookie based on the purposes for which they are used.

* Please note that cookies may fall into more than one of the following classifications. For example, some cookies are used to record your choices to improve your experience and also be used to deliver online advertisements.

Required Cookies: The cookie that is the essential element to provide requested service of a website. For example, they are used to retain information entered into shopping carts and forms, and for security purposes such as fraud detection.Under the GDPR and UK GDPR, where cookies categorized here constitute personal data, the legal basis for our processing of such data is our "legitimate interests" (Article 6(1)(f)) in operating our website.

Analytical Cookies: The cookie that is used to analyze how you use our website (access status, browsing history, service usage history, traffic, etc.). For example, this cookie tracks the number of visitors to each page and figure out visitors' behavior on the website. Under the GDPR and UK GDPR, where cookies in this category qualify as personal data, the legal basis for our processing of such data is your "consent" (Article 6(1)(a)).

Marketing Cookies: This type of cookie is used for advertising delivery and marketing. For example, they are used to deliver advertisements based on your activity on the website and to measure the effectiveness of those advertisements. Under the GDPR and UK GDPR, where cookies in this category qualify as personal data, the legal basis for our processing of such data is your "consent" (Article 6(1)(a)).

(2) Categorization Based on the Issuer


Cookies are categorized as 1st party cookie and 3rd party cookie based on the issuer of the cookie.

1st Party Cookie: The cookie issued by the domain of the website that you are accessing.

3rd Party Cookie: The cookie issued by the domain other than the domain of the website that you are accessing (such as an ad-serving company). These third parties may acquire personal data and utilize it in accordance with their own specific objectives.

(3) Categorization Based on Retention Period


Cookies are generally categorized into two categories depending on how they will be stored on your device. Please refer to section 4 for the specific retention period of each cookie we use (although, depending on the type of browser you use, they may be erased in a shorter period of time than described in section 4.).

Session Cookie: The cookie is stored only while you are browsing the website and is deleted when you close your browser.

Persistent Cookie: The cookie that will continuously be stored until the expiration date unless deleted by the user before the expiration date.

The details of the cookies used on our website are as follows.

Almost every browser enables the use of certain cookies by default, but you can limit or disable the use of cookies by changing your browser settings. You may also choose the type of cookies you wish to use from the cookie banner that appears on our website.

However, please be advised that if you restrict or disable cookies, you may not be able to use certain website features or some pages may not display properly, as described above.

Cookies will remain on your device until their retention period expires, but you can delete them at any time on your own.

The procedure for changing cookies and other usage settings differs depending on the browser you use. Please refer to the links below for instructions on how to change the settings in commonly used browsers.

*If you use a different device browser to access the website, you will need to adjust each browser on each device individually to conform to your preferences.


· Apple Safari

· Mac

· iPhone, iPad, iPod touch


· Google Chrome


· Microsoft Edge


· Mozilla Firefox

If you have any questions about this Cookie Policy, please contact us using the contact details described in our Privacy Policy.