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About the JTB Group

JTB Group Code

JTB Group Code of Conduct

【Article 1】 Society and the JTB Group Code of Conduct

1-1.
We comply with all laws and regulations.
1-2.
We shall give thought to history, culture, and other such elements.
1-3.
We shall contribute to the local community.
1-4.
We shall contribute to the protection of the human rights of children.

【Article 2】Clients and the JTB Group Code of Conduct

2-1.
We shall be thoroughly committed to fair contractual actions with clients.
2-2.
We shall be thoroughly committed to providing appropriate disclosures, indications, and advertisements.
2-3.
We shall actively endeavor to attain universal design.
2-4.
We shall be strict in handling information on clients.
2-5.
We shall prohibit gift-giving and business entertainment practices that go beyond conventional norms.
2-6.
We shall draft appropriate accounting-related documentation.
2-7.
We shall deal with antisocial groups and individuals with resolve.

【Article 3】Business partners and the JTB Group Code of Conduct

3-1.
The abuse of a dominant bargaining position shall be prohibited.
3-2.
The pursuit of personal gain shall be prohibited

【Article 3.2】 Competitors and the JTB Group Code of Conduct

3-3.
Cartel-like actions (the unlawful control of transactions) shall be prohibited.
3-4.
We shall engage in fair competition.

【Article 4】Shareholders and the JTB Group Code of Conduct

【Article 5】The environment and the JTB Group Code of Conduct

5-1.
We shall cherish natural resources 3-4.We shall engage in fair competition.
5-2.
We shall consider the preservation of the global environment.

【Article 6】Employees and the JTB Group Code of Conduct

6-1.
We shall conduct ourselves as employees of the JTB Group.
6-2.
We shall forge a workplace environment in which employees shall be capable of working fairly, positively, and ideally.
6-3.
We shall comply with the employee regulations and accounting regulations.
6-4.
We shall protect the property of the JTB Group.